Having owned and operated our own Boutique B&B for 9 years, prior to that, 14 years of sales and marketing with the last 10 years at management level, we have developed the skills needed to "Keep the ship running on an even keel". Over that period we have become proficient in the the following:
All aspects of Reception, Reservations, and Staff Management and Rosters.
Telephone, e-mail and people handling skills.
Outsourcing and Supply.
Catering to special group functions eg., birthdays, anniversaries and theme events.
Front Office Software: Accom One, Hirum, Motelier, Rez Book & Guest All. (Reservations, Check-ins, Check-outs, Daily Reports).
Certificate held for RSA. Responsible Service of Alcohol.
All housekeeping and grounds maintenance.
Aussie Host Gold Accredited-1998.